Last Updated: 07/03/2025
Hess Corporation ("Hess") respects your concerns about privacy. This Privacy Notice describes the types of personal information we may obtain about you, including when you interact with our website ("Site"), how we use the information, with whom we may share it, and the choices available to you regarding our use of the information. We also describe the measures we take to safeguard personal information and how you can contact us about our privacy practices.
Information We Obtain
We obtain certain personal information in various ways, including personal information that you choose to submit to us through our Site, including:
- contact information, such as name, email and postal addresses, and phone number;
- account information, such as login credentials when you create an account through our Site, account preferences and other account details;
- payment information, including name, billing and delivery address, and payment card details;
- location information;
- demographic information, such as gender and age or date of birth;
- information about products and services purchased, interests and preferences, and experience with our products and services;
- social media information / information we obtain from third-party social media services if you choose to link to, create, or log into your account with us through these services; and
- other information you choose to provide, such as through communications with us, social media pages, surveys, registrations and sign-up forms.
Information We Obtain By Automated Means
When you visit our Site, we may obtain certain information by automated means, such as cookies, web beacons, web server logs, and other technologies. A "cookie" is a text file that websites send to a visitor's computer or other Internet-connected device to uniquely identify the visitor's browser or to store information or settings in the browser. A "web beacon", also known as an Internet tag, pixel tag, or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server. The information we collect in this manner may include your IP address, unique device identifier, web browser characteristics, device characteristics, operating system, WiFi network identifiers and signals, language preferences, demographics (e.g., age range), city and country information, referring URLs, pages visited, clickstream data, and dates and times of visits.
We may use these automated technologies on our Site to collect information about your equipment, browsing actions, and usage patterns. These technologies help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with our Site; (3) tailor the Site around your preferences; (4) measure the usability of our Site and the effectiveness of our communications and marketing efforts; and (5) otherwise manage and enhance our products and services, and help ensure they are working properly.
Your browser may tell you how to be notified when you receive certain types of cookies and automated technologies or how to restrict or disable certain types of cookies and automated technologies. Note that without cookies, and other automated technologies, you may not be able to use all of the features of our Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. You may also choose to decline cookies by using the Manage Website Data Collection Preferences function presented when you visit the website.
How We Use The Information We Obtain
We may use the personal information we obtain about you to:
- provide our products and services, including our Site;
- establish and manage your account with us;
- verify your identity;
- process and fulfill transactions in connection with our products and services;
- communicate with you (including administrative notices and promotional communications about our products and services) and respond to your inquiries;
- manage and administer our marketing and promotional efforts, including special events and contests;
- personalize your experience with our products and services, including our Site;
- establish and manage current and prospective business relationships;
- protect against and prevent fraud, unauthorized transactions, claims, and other liabilities;
- perform analytics (including market research, trend analysis, financial analysis, and anonymization of personal information);
- operate, evaluate, develop, and improve our business (including managing our products and services; developing new products and services; enhancing and improving our products and services; managing and evaluating our communications; analyzing our products and services; and performing accounting, auditing, and other internal functions);
- maintain and enhance the safety and security of our Site, products and services, and prevent misuse; and
- comply with and enforce applicable legal requirements, industry standards, and our policies and terms, including the terms and conditions governing our Site.
We also may use the information in other ways for which we provide specific notice at the time of collection.
Third-Party Analytics
We use third-party web analytics services on our Site, such as Google Analytics. The service providers that administer these services use technologies such as cookies, web beacons and similar automated technologies to help us analyze how visitors use our Site. The information we obtain through our Site may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit https://policies.google.com/technologies/partner-sites.
Interest-Based Advertising
On our Site, we may obtain information about your online activities to provide you with advertising about services tailored to your interests. This section of our Privacy Notice provides details and explains how to exercise your choices.
You may see our ads on other websites because we use third-party advertising services. Through such advertising services, we can target our messaging to users considering demographic data, users' inferred interests, and browsing context. These services track your online activities over time and across multiple websites by collecting information through automated means, including through the use of cookies, web server logs, web beacons, and other similar technologies. The advertising services use this information to show you ads that may be tailored to your individual interests. The information that advertising services may collect includes data about your visits to websites that serve our advertisements, such as the pages or ads you view and the actions you take on the websites. This data collection takes place both on our Site and on third-party websites that participate in these advertising services. This process also helps us track the effectiveness of our marketing efforts.
Our Site is not designed to respond to "do not track" signals from browsers.
To learn how to opt out of interest-based advertising in the U.S., please visit www.aboutads.info/choices or http://www.networkadvertising.org/choices/.
How We Share The Information We Obtain
We may share the information we obtain about you with the categories of third parties listed in this section. We may share the information we obtain about you with other parts of Hess' business. We also may share the information we obtain about you with third-party vendors and other entities to perform services on our behalf, such as technology and communications providers, payment processing and billing service providers, product handlers, delivery services, advertising and marketing service providers, analytics service providers, and others. We may share your personal information with social media platforms if you use those services to connect with us.
We may share the information we obtain about you with professional services organizations (e.g., auditors, accountants, and law firms) and our service providers who perform services on our behalf. We do not authorize these service providers to retain, use, or disclose the personal information except as necessary to perform services on our behalf or comply with legal requirements.
In addition, we may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent.
We reserve the right to transfer any personal information we have about you inconnection with a prospective or actual sale, merger, transfer, or other reorganization of all or parts of our business or assets (including in the event of a merger, acquisition, joint venture, divestiture, restructuring, reorganization, dissolution, or liquidation).
Your Choices and Rights
We offer you certain choices in connection with the personal information we collect from you. If you have an account with us, you can update certain attributes of your profile information and account details and settings by logging into your account. You can unsubscribe from our marketing emails by following the "unsubscribe" link at the bottom of any marketing email. To otherwise update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the How To Contact Us section of this Privacy Notice. We may also send you text messages containing information about us if you subscribe to text messaging alerts. You may unsubscribe form text messaging alerts at any time by replying STOP.
If you are a California consumer, for more information about your privacy rights, please see the section of this Privacy Notice called "California Consumer Privacy Statement" below.
Depending on your state of residence and the nature of your interactions with us, you may have the right to (1) request access to, correction of, or deletion of your personal information; (2) request that we provide you a copy of your personal information in a portable format; or (3) opt out of the sale of your personal information or the processing of your personal information for purposes of targeted advertising. To submit an access, correction or deletion request, or request a copy of your personal information in a portable format, please click to access the submission form here, email us at help@hesstoytruck.com or call us at 1-844-HESSTOY. To opt out of the sale of your personal information, or the processing of your personal information for targeted advertising purposes, click here.
Prior to fulfilling your access, correction or deletion request, we may take reasonable steps to verify your identity, including by verifying your email address or certain of your information in our records, such as recent order information (if applicable), name, phone number, and zip code. To submit an opt-out request as an authorized agent on behalf of an individual, please email us at help@hesstoytruck.com.
You may appeal our decision with respect to a request you have submitted by contacting us at help@hesstoytruck.com. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. If you choose to exercise any of these rights, you have the right to not receive discriminatory treatment by us.
How We Protect Personal Information
We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
Children's Privacy
Our Site is intended for a general audience and is not directed to children. In connection with the Site, we do not knowingly solicit or collect personal information online from children under the age of 13 without parental consent. If we learn that we have collected personal information from a child under age 13 without parental consent, we will either seek parental consent or promptly delete that information. If you believe that a child under age 13 may have provided us with personal information without parental consent, please contact us as specified in the How To Contact Us section of this Privacy Notice.
Third-Party Links And Features
For your convenience and information, our Site may provide links to other online services, and may include third-party features such as apps, tools, widgets, and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, is subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by us, we are not responsible for these third parties' information practices.
Updates To Our Privacy Notice
This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the Privacy Notice when it was most recently updated.
How To Contact Us
If you have any questions about this Privacy Notice, please contact us at help@hesstoytruck.com. You also can write to us at:
Hess Corporate Headquarters1185 Avenue of the Americas 40th Floor
New York, NY 10036
USA
CALIFORNIA CONSUMER PRIVACY STATEMENT
Last Updated: 07/03/2025
This California Consumer Privacy Statement supplements the Hess Privacy Notice and applies solely to personal information collected about California consumers, such as our customers, visitors to our Site, and representatives of business partners. This Statement does not apply to our personnel.
This California Consumer Privacy Statement uses certain terms that have the meanings given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the "CCPA"), as amended by the California Privacy Rights Act of 2020 (the "CPRA"), and its implementing regulations (the "CCPA/CPRA").
Notice of Collection and Use of Personal Information
We may collect (and may have collected during the 12-month period prior to the "Last Updated" date of this Statement) the following categories of personal information about you:
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers
- Additional Data Subject to Cal. Civ. Code § 1798.80: signature, physical characteristics or description, credit card number and debit card number, and education
- Commercial Information: commercial information, including records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
- Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications, or advertisements
- Sensory Information: audio, electronic, visual, and similar information
- Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes
We do not collect or process sensitive personal information with the purpose of inferring characteristics about California consumers covered by this Statement.
To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.
We may use (and may have used during the 12-month period prior to the "Last Updated" date of this Statement) your personal information for the purposes described in our Privacy Notice and for the following business purposes specified in the CCPA/CPRA:
- Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing analytics services, providing storage, or providing similar services
- Providing advertising and marketing services to you, except for cross-context behavioral advertising (which is addressed in the "Sale or Sharing of Personal Information" section of this Statement)
- Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance
- Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of your current interaction with us
- Helping to ensure security and integrity to the extent the use of your personal information is reasonably necessary and proportionate for these purposes
- Debugging to identify and repair errors that impair existing intended functionality
- Undertaking internal research for technological development and demonstration
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
Retention of Personal Information
We will retain your personal information for the period reasonably necessary to achieve the purposes described in our Privacy Notice and this Statement, or any other notice provided at the time of collection, taking into account applicable statutes of limitation and records retention requirements under applicable law.
Sources of Personal Information
During the 12-month period prior to the "Last Updated" date of this Statement, we may have obtained personal information about you from the following categories of sources:
- Directly from you, such as when you interact with our Site
- Your devices, such as when you use our Site
- Vendors who provide services on our behalf
- Business partners
- Your employer, if you are a representative of one of our business partners
- Online advertising companies
- Social networks
Sale or Sharing of Personal Information
We do not sell your personal information in exchange for monetary compensation. We may disclose your personal information to certain third parties (such as our social media, advertising, and analytics partners) to collect personal information via automated technologies on our Site or allow them to collect personal information for cross-context behavioral advertising purposes. Under California law, these kinds of disclosures may be considered a "sale" when the personal information is exchanged for non-monetary consideration, or "sharing" when the personal information is disclosed for cross-context behavioral advertising purposes. You have the right to opt out of these types of disclosures of your information.
We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement) the following categories of personal information about you to online advertising services:
- Identifiers
- Commercial Information
- Online Activity
- Inferences
We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age.
Disclosure of Personal Information
During the 12-month period prior to the "Last Updated" date of this Statement, we may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:
| Category of Personal Information | Category of Third Party |
|---|---|
|
Identifiers |
|
|
Additional Data Subject to Cal. Civ. Code § 1798.80 Law |
|
|
Commercial Information |
|
|
Online Activity |
|
|
Sensory Information |
|
|
Inferences |
|
In addition to the categories of third parties identified above, during the 12-month period prior to the "Last Updated" date of this Statement, we may have disclosed personal information about you to government entities (e.g., in response to a request from law enforcement authorities) and third parties in connection with actual or proposed corporate transactions, such as mergers, acquisitions or divestitures.
California Consumer Privacy Rights
You have certain choices regarding your personal information, as described below.
- Access:You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed, and sold or shared about you, including the categories of personal information collected, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
- Correction: You have the right to request that we correct the personal information we maintain about you, if that information is inaccurate.
- Deletion:You have the right to request that we delete certain personal information we have collected from you.
- Opt-Out of Sale or Sharing:You have the right to opt out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes.
How to Submit a Request
To submit an access, correction, or deletion request, please click to access the submission form here, email us at help@hesstoytruck.com or call us at 844-HESSTOY. To opt out of the sale or sharing of your personal information, click here, access the submission form here, or use the Global Privacy Control signal ("GPC"). If you use the GPC, we will process it for your browser, but it will not apply outside of that browser to your device or account. After using the GPC, if you clear your cookies in your browser, you will need to use the GPC again for us to process your opt-out request for that browser. For more information about the Global Privacy Control, please visit https://globalprivacycontrol.org/.
Verifying Requests
To help protect your privacy and maintain security, we will takesteps to verify your identity before granting you access to your personal information or complying with your request. If you have an account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to, correction, or deletion of your personal information, we may require you to provide certain information in our records, such as: e-mail address, recent order information if applicable, name, phone number, and zip code. In addition, if you do not have an account and you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make an access, correction, deletion, or opt-out of sale or sharing request on your behalf, (a) we may require you to provide the authorized agent written permission to do so, and (b) for access, correction, and deletion requests, we may require you to verify your own identity directly with us (as described above).
Additional Information
If you choose to exercise any of your rights under the CCPA/CPRA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. This Statement is available in alternative formats upon request. Please contact help@hesstoytruck.com or call 844-HESSTOY if you have any questions about this Statement or our information practices, or to request this Statement in an alternative format.