2024 Fire Truck
Service was spectacular. Product damage and it was resolved immediately. Highly recommend!
(16 Items)
Service was spectacular. Product damage and it was resolved immediately. Highly recommend!
I had bought six Hess trucks and one plush truck. when we opened the box and there was only five trucks in there. They were very helpful with helping us get our missing item. Thank you
Thank you
This was a replacement Truck, as the 1st one never arrived, let alone arrive before Christmas (ordered 12-10-24). Having said that, we gave this Fire Truck to two 3 yr old boys. It was an absolute hit with both of them. Absolutely recommend this Fire Truck, but monitor your shipping and don't take "don't worry" for an answer!
My box was damaged from the shipper and I contacted them for a replacement. Their response was quick and they shipped a replacement to us quickly also
The you for sending the replacement since the first one just stopped moving and you sent a second one thank you for that.
Package and product arrived damaged. Replacement was sent promptly and was hassle free. Highly recommend Route.
Very good service
Have ordered it 2 times and both times it has been broken. I am waiting for the 3rd truck to come. Hopefully 3rd time is a charm and this Truck will be in perfect condition.?
I was very pleased with how easy and fast it was to obtain a replacement for my damaged in shipping Hess Fire truck.