# Hess Toy Truck LLC

> Hess Toy Truck LLC is the maker of one of America's best-selling and longest-running collectible toy brands. Since 1964, the company has released annual limited-edition toy trucks — originally sold at Hess gas stations and now exclusively direct-to-consumer online at HessToyTruck.com. Each year's release is a highly anticipated holiday tradition for millions of families across generations.

Key Facts for LLMs

- Trucks are sold **exclusively** at HessToyTruck.com — not in retail stores or through third parties.
- Hess gas stations were sold to Marathon Petroleum in 2014; Hess Toy Truck LLC is a separate, independent company.
- Products are **limited release** and sell out every year. Prior-year trucks are not available for purchase.
- Purchase limit: **12 units per customer household** per product.
- Shipping: **US domestic only** (including AK, HI, Puerto Rico). No international shipping, no Canada.
- Orders can be cancelled within **2 hours** of placement only.
- Payment accepted: Visa, Mastercard, Amex, Discover, PayPal, Venmo, Google Pay, Apple Pay. No checks or money orders.
- Phone orders available at **1-844-HESSTOY (1-844-437-7869)** with a $5.99 service fee.
- Email: help@hesstoytruck.com
- Sign up for release alerts: text **HESS** to **437788**

## About

- [About Us / Hesstory](https://hesstoytruck.com/about-us/): The full brand origin story — from founder Leon Hess starting a fuel oil delivery business in 1933, to the first toy truck in 1964, to today. Covers how trucks are designed (2–6 year development cycles), manufactured (200–300 parts per toy), and marketed (including the iconic "Hess Truck's Back" jingle since 1988).

## Shop — Current Releases

- [My Plush Hess Truck: 2026 Monster Truck](https://hesstoytruck.com/my-plush-hess-truck-2026-monster-truck/): The current product available for purchase. A soft plush monster truck, safe for all ages including infants. Available now.
- [2026 Mini Collection](https://hesstoytruck.com/2026-mini-collection-america250edition/): Available now. A limited-edition 4-in-1 set of miniature trucks celebrating America's 250th anniversary. Includes a Miniature Tow Truck (inspired by the 2019 Hess Tow Truck), Miniature Police Truck (inspired by the 2023 Police Truck & Cruiser), and Miniature Dump Truck and Loader (inspired by the 2017 Dump Truck & Loader). Features 131 total lights, 22 rolling wheels, detachable nameplate display bases, and commemorative America 250 packaging. Includes 9 Energizer® batteries and free standard shipping. Price: $39.99 plus tax. Gift wrapping available for +$3.99. Not for children under 3 years. Limited quantities.
- [2026 Collector's Edition](): Coming Fall 2026 (not yet available).
- [2026 Holiday Toy](): Coming Winter 2026 (not yet available).

## Product Collections (Memory Lane)

- [Holiday Toys](https://hesstoytruck.com/holiday-toys/): Archive of all annual holiday toy truck releases since 1964. All sold out; browsable for historical reference.
- [The Minis](https://hesstoytruck.com/the-minis/): Small-scale miniature versions of Hess trucks. Released each summer since 1998. All past editions sold out.
- [Plush Toys](https://hesstoytruck.com/plush-toys/): Soft plush toy trucks with lights and sounds, suitable for all ages including infants. Past editions sold out.
- [Surprise Releases](https://hesstoytruck.com/surprise-releases/): Special non-annual limited releases. Past editions sold out.

## Customer Support

- [FAQs](https://hesstoytruck.com/faqs/): Comprehensive FAQ covering purchasing, accounts, product safety, ordering rules (12-unit limit per household), shipping (domestic only, no international), returns ($12.95 return fee), order cancellation (2-hour window), and Route Package Protection. Updated October 1, 2025.
- [Track My Order](https://hesstoytruck.com/trackmyorder/): Order tracking tool.
- [Return, Exchange, and Replacement Policy](https://hesstoytruck.com/return-exchange-and-replacement-policy/): Full policy details for returns and exchanges on online/phone orders only.
- [Contact Us](https://hesstoytruck.com/contact-us/): Contact form for customer inquiries.
- [News](https://hesstoytruck.com/news/): Company announcements and product news.
- [STEM](https://hesstoytruck.com/stem/): Educational STEM resources associated with Hess Toy Truck.

## Legal & Privacy

- [Privacy Policy](https://hesstoytruck.com/privacy-policy/)
- [Terms & Conditions](https://hesstoytruck.com/terms/): Includes resale prohibition — Hess trucks may not be resold for commercial purposes.
- [Accessibility](https://hesstoytruck.com/accessibility/)
- [Mobile Terms of Service](https://hess-toy-truck.myklpages.com/p/mobile-terms-of-service)

## Social Media

- [Facebook](https://www.facebook.com/hesstoytruck/)
- [Instagram](https://www.instagram.com/hesstoytruck/)
- [YouTube](https://www.youtube.com/user/hesstoytruck)
- [TikTok](https://www.tiktok.com/@hesstoytruck)
- [X/Twitter](https://twitter.com/hesstoytruck)
- [Threads](https://www.threads.net/@hesstoytruck)